Privacy Policy

1. Our beliefs regarding data protection and user privacy

Data protection and user privacy are human rights
We have a duty of care to the people using our systems

2. Relevant privacy policy legislation

Our business and website conforms to the following data protection legislation:
UK Data Protection Act 1988 (DPA)
EU General Data Protection Regulation 2018 (GDPR)

3. Information this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site usage tracking
We use Google Analytics to help us analyse how people use our site and to help us identify how to better serve content on our site.
You can opt out of this tracking when you first visit our site, you’ll be given the opportunity to accept cookies or reject them

3.2 Contact forms
Unless you explicitly consent to get news and updates via email from us, we will never store your details on our website.

The data entered into any forms on this site is collated into an email and sent to us over the Simple Mail Transfer Protocol. Our servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent.

3.3 Payment forms

Our payment forms use Shopify to process your transaction, all transaction are made over a secure, highly encrypted connection. Once a payment has been made, we keep all transaction details on file for 7 years as required by HMRC.

4. How we store your information

All data held by Avalis Glacier Water Ltd is secure. Firewalls block all public access to our systems with the exception of secure browser (https), email and mobile network connections necessary to provide our services.

Only our site developers (YeoMedia Group Ltd, registered data controller, company no. 07600011) and key employees have access to this information.

5.¬†About this website’s¬†server

This website is hosted on a dedicated server supplied by 1&1 Ltd within a secure data centre located in Munich, Germany.

All traffic (transferal of files) between this website and your browser is encrypted and delivered over HTTPS.

6. Third Party Data Processors

These third parties have been carefully chosen and all of them comply with the GDPR legislation set out in section 2.0. All third parties are EU-U.S Privacy Shield compliant.

7. Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8. Data Controller

The data controller of this website is:

Avalis Glacier Water Ltd

Whose registered and operating office is:

Avalis Glacier Water
12 Greenway Farm
Bath Road
BS30 5RL

9. Changes to privacy policy

This privacy policy is subject to change and we advise all our customers to keep up to date with it when using our services, we will update our policy when necessary to ensure we comply with all laws and regulations.

10. Cookie policy

Cookies are small text files that websites save to your device & often include a randomly generated ID. Some cookies are automatically deleted after you finish using the website.

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site. It counts the number of visitors and tells us things about their behaviour overall ‚Äď such as the typical length of stay on the site or the average number of pages a user views.

Learn more about Google Analytics and it’s use of cookies

11. Opt-out

When you first visit our site you’ll be given the opportunity to opt out of cookies.

Please clear your cache and select this option if you do not wish to use cookies on this website.

12. Disabling cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advise on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

For further help on removing / blocking cookies, please see the following links:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge